Bonjola's eSIMs currently do not include calls or SMS. You will not get a new phone number.

But, don't worry, this means you'll be able to continue using WhatsApp or any other app to communicate with your friends and family using data.

You won't lose your contacts or conversations.

Bonjola eSIMs are only valid for the duration of the plan. If you do not use up all of your data, that data is lost and cannot be accessed again.

We issue your data in 30 day increments. Any unused data at the end of each 30 day period will not rollover.

Yes, you can use your eSIM’s internet data on other devices by creating a personal hotspot.

 

On iOS, you can do this under the “Personal Hotspot” menu under settings and on Android, you can do this under the “WiFi hotspot” settings.

 

How do I check which eSIM is being used for my data?

 

On iOS / iPhone

Go to Settings > Cellular or Mobile > Cellular Data

 

You’ll see “On” next to the name of the eSIM being used.

 

 

On Android:

Go to Settings > Network & Internet > Mobile Network

 

Here, you’ll see the name of the eSIM which you had set up during installation.

 

 

On Samsung Devices:

Go to Settings > Connections > SIM Card Manager

 

Under preferred SIM card, you’ll see the name of the eSIM under use.

Important Notes

• Deactivating or disabling an eSIM will not extend the validity of the eSIM.

• eSIMs can only be installed once so if you remove an eSIM, you will NOT be able to reinstall it.

 

When Can I Remove an eSIM?

Before removing your eSIM, please consider if it’s the right time for you.

When it comes to removing an eSIM, you should do this when:

• You don’t intend to use it again.
  
• There is no data left on the eSIM or there is no active data plan/package.
  
• You buy a new eSIM for the same region.

 

If you would like to remove an eSIM that is no longer required, this post walks you through the steps on how to do so.

 

 

Apple Devices

To erase your eSIM on an Apple or iPhone device:

1. Go to Settings.
   
2. Tap either Cellular or Mobile Data.
   
3. Tap the plan you want to erase.
   
4. Tap Delete eSIM.

 

 

Android Devices

To delete an eSIM on from your Android, follow these steps:

1. Open your mobile device's settings app.
   
2. Tap Network and Internet. Mobile network.
   
3. Select the eSIM that you want to delete.
   
4. Tap Delete SIM.
   

Remember you can also temporarily disable an eSIM if you intend to use it again.